Terms and Conditions

1. About the site

rahnama98.ir is an independent contact directory that aims to organise and display contact pages for commercial and service businesses.

Business pages may include data such as:

• Business name.
• Phone number.
• WhatsApp.
• Geographic location.
• Address.
• City and neighbourhood.
• Category.
• Opening hours.
• Website.
• Social media links.
• Catalogue links or external channels.
• Verification or page management status.

rahnama98.ir is not a sales platform, an ordering platform, a payment platform or a delivery app, and it is not a commercial intermediary between the visitor and the business owner.

The site displays contact details only. Any communication, agreement, sale, purchase, booking, payment or delivery takes place directly between the visitor and the business owner, at the sole responsibility of those two parties.

2. Nature of the legal relationship

Using the site, or the appearance of any business on it, is not evidence of any partnership, agency, delegation or legal representation between rahnama98.ir and that business.

The appearance of a business on the site does not mean that rahnama98.ir owns, manages, represents or guarantees it, or endorses the quality of its products or services.

Any dispute that arises between a visitor and a business owner is outside the responsibility of rahnama98.ir, unless it is legally established that the site itself committed a direct and independent violation.

3. Acceptance of the terms

By using the site, the user confirms that they:

• Have reached the legal age required to use the service, or use it under the supervision of a guardian where required.
• Use the site for a lawful purpose.
• Will not use the site for impersonation, deception, fraud or unlawful data collection.
• Are responsible for any data, requests, reports or documents they send to the site.
• Understand that the site does not guarantee that all published data is accurate at all times.

4. Scope of the service

rahnama98.ir provides a service for displaying and organising contact pages only.

The service may include:

• Creating a contact page for a business.
• Displaying the data of an existing business.
• Allowing a business owner to claim a page.
• Verifying a phone number.
• Reviewing verification requests.
• Receiving reports and edits.
• Enabling search by name, number, city, category or neighbourhood.
• Showing different trust levels for pages.

The site may modify, suspend, develop or remove any part of the service at any time, without prior obligation to any user, whenever operational, security or legal needs require it.

5. Trust and verification levels

The site uses a system of trust levels to reduce confusion and protect users from impersonation.

Unverified

The page has not yet undergone sufficient verification. Its data may have been added by a user or from a public source, or may be awaiting review.

Verified number

The phone number or WhatsApp number linked to the page has been verified technically or procedurally.

Verifying a number does not verify ownership of the business, and does not mean the owner of the number is the legal owner of the business.

Managed page

A person or organisation has claimed the page and states that they are the business owner or authorised to manage it.

The site may request additional evidence to prove authorisation or ownership.

Verified business

The site has reviewed evidence, documents or indicators that it considers sufficient to indicate ownership of the business or authorisation to manage it.

A verified business does not mean any guarantee of service quality, prices, reliability or the safety of any financial dealing.

6. No guarantee of information

rahnama98.ir makes reasonable efforts to display clear and useful data, but does not guarantee that all information is:

• Always correct.
• Always up to date.
• Always complete.
• Free of errors.
• Provided directly by the business owner.
• Suitable to rely on for a financial or legal transaction.

Phone numbers, addresses, opening hours, links or business status may change without the site's knowledge.

Users should check information before relying on it, especially before paying, visiting, ordering or sending personal information.

7. Responsibility of the business owner or page manager

When adding a business or claiming a page, the user confirms that they:

• Own the business or are legally or effectively authorised to manage it.
• Have the right to use the trade name, mark, logo, number or link added.
• Are not impersonating any person, company, restaurant, shop, institution or official body.
• Are not using data obtained unlawfully.
• Are not adding misleading, false or incomplete information with intent to cause harm or gain unlawfully.
• Take full responsibility for the accuracy of the data they provide.
• Agree to provide verification documents or evidence when the site asks.
• Agree that the site may suspend, hide or delete the page where there is reasonable suspicion of impersonation, dispute or abuse.

8. Impersonation and disputes over pages

The following are strictly prohibited:

• Creating a page in the name of a business that the user does not own or is not authorised to manage.
• Using a phone number that does not belong to the user or the business.
• Using a logo, trademark or trade name without the right to do so.
• Redirecting visitors of a well-known business to a number or link that does not belong to it.
• Using the site to harm a competitor or mislead customers.

If the site receives a serious report of impersonation, an ownership dispute or unlawful use, it may, without any obligation to compensate:

• Temporarily hide the page.
• Remove the verification badge.
• Freeze the user's ability to edit.
• Request additional documents.
• Contact the parties concerned.
• Permanently delete the page.
• Keep internal records for evidence and protection.

The site's decisions on temporary measures are precautionary and do not constitute final proof of any party's rights.

9. Requests to edit, remove or object

Any business owner or affected user may submit a request to:

• Correct a phone number.
• Edit an address.
• Remove a link.
• Delete a page.
• Report impersonation.
• Report a closed business.
• Report misleading content.
• Object to the use of a name, mark or logo.

The site may request reasonable proof before acting on some requests, such as:

• Proof of ownership of the phone number.
• An official link from a well-known social media account.
• A business registration document or business licence.
• An administrative authorisation.
• An official email.
• A photo of the business storefront.
• Any other evidence the site considers appropriate.

The site is not obliged to act on any request that is unclear, malicious, incomplete, unlawful or intended to harm another party.

10. Sensitive businesses and categories

Because some sectors are sensitive, the site may apply stronger verification, delay publication, refuse verification or refuse to list certain categories, including for example:

• Clinics.
• Laboratories.
• Pharmacies.
• Medical services.
• Legal services.
• Financial services.
• Educational services.
• Bodies claiming official status.
• Businesses that require a special licence.
• Any business that could cause direct harm if its data were incorrect.

The site may request additional documents or refuse to publish any sensitive business if a sufficient level of trust is not established.

11. Prohibited content

It is prohibited to publish, link to or promote any content that includes:

• False or misleading information.
• Impersonation.
• Fraudulent or harmful links.
• Malware or phishing pages.
• Infringement of trademarks or intellectual property rights.
• Defamation, abuse or incitement.
• Personal or sensitive data without permission.
• Content that violates applicable law.
• Content that harms public order or public morals.
• Any unlawful or unlicensed activity where a licence is required.

The site may remove any content, link or page without prior notice if it believes keeping it could cause harm, a violation or legal liability.

12. External links

Business pages may contain links to external websites or apps, such as:

• WhatsApp.
• Maps.
• Instagram.
• Facebook.
• TikTok.
• Websites.
• External catalogues.
• External payment or booking platforms.

rahnama98.ir does not control these websites or apps, and does not guarantee their content, security, policies or dealings.

Opening any external link is at the user's own risk.

13. Financial dealings and orders

rahnama98.ir does not receive any money on behalf of businesses, and does not handle any sales, orders, bookings or deliveries.

Any amount a visitor pays to a business owner or any external party is outside the site's responsibility.

The site is not responsible for:

• Non-delivery of a product.
• Delays in service.
• Price differences.
• Fraud.
• Poor service quality.
• Mistreatment by the business owner.
• Order cancellation.
• No response.
• Any financial dispute between the user and the business owner.

14. Do not rely entirely on the site

The site is a helpful tool for reaching contact details. It is not a definitive legal or commercial source for verifying the eligibility of businesses.

Before any important dealing, users should check for themselves:

• The identity of the business owner.
• That the number is correct.
• That the address is correct.
• That a licence exists, if the business requires one.
• Prices and terms.
• The safety of payment or delivery.

15. No data harvesting or scraping

Using any automated tools to collect, copy or analyse site data without prior written permission is prohibited, including:

• Scrapers.
• Bots.
• Crawlers.
• Automated scripts.
• Data harvesters.
• Phone number enumeration.
• Bulk download tools.

The following are also prohibited:

• Copying phone numbers in bulk.
• Republishing the database.
• Using the data for spam marketing.
• Selling the data or sharing it with third parties.
• Building a competing directory based on the site's data.

The site may use technical means to prevent this, such as blocking, rate limiting, verification, pattern tracking or legal action.

16. Accounts, sign-in and management

If the site provides accounts for business owners or managers, the user is responsible for:

• Protecting their sign-in details.
• Not sharing the account with unauthorised people.
• Notifying the site if they suspect the account has been compromised.
• The accuracy of edits made from their account.

Any edit made from an account is considered to come from its owner unless proven otherwise.

The site may suspend, restrict or delete an account if abuse, impersonation or unlawful activity is suspected.

17. Logs and technical evidence

For security, preventing impersonation, handling reports and investigating abuse, the site may keep technical and operational logs, such as:

• When the page was created.
• When it was edited.
• IP address.
• Device and browser.
• The phone number used for verification.
• Report history.
• Verification request history.
• Documents or evidence submitted.
• A record of consents and acknowledgements.

These logs may be used internally to protect the site, to establish facts in a dispute, or in response to a legal request from a competent authority.

18. Intellectual property

All rights in the site's design, interfaces, layout, name, logo, structure and user experience belong to rahnama98.ir or their respective owners.

The site's design, structure, database or presentation may not be copied, reproduced, sold or exploited without prior written permission.

Businesses' trademarks and logos belong to their owners. They are published on the site only to identify the business page, and this does not mean the site owns or claims to own them.

19. Right to refuse, suspend and remove

rahnama98.ir reserves the full right, at its discretion, to:

• Refuse to add any business.
• Refuse to verify any page.
• Remove a verification badge.
• Suspend a page.
• Hide a page from search.
• Delete a page.
• Prevent a user from editing.
• Block a number, account or IP address.
• Restrict visibility in search results.
• Request additional documents.
• Delay publication pending review.

None of this creates any obligation to compensate, especially where the decision is based on protecting users, preventing impersonation or reducing legal risk.

20. Limitation of liability

To the maximum extent permitted by law, rahnama98.ir and its owners, managers, employees and contractors accept no liability for:

• Any financial loss.
• Any failed business dealing.
• Any fraud by a third party.
• Any error in a number, link or address.
• Any direct or indirect damage.
• Any damage resulting from reliance on published data.
• Any temporary or permanent interruption of the service.
• Any loss of data.
• Any content published by users.
• Any external links.
• Any dispute between a business owner and a visitor.
• Any abuse of the platform by another party.

Use of the site is at the user's own risk.

21. Indemnity and protection of the site

The user, business owner or page manager agrees to indemnify and hold harmless rahnama98.ir and its owners, managers and team from any claim, loss, damage, expense or legal fees arising from:

• Incorrect data provided by the user.
• Impersonation.
• Trademark infringement.
• Publishing a number or link without the right to do so.
• Breach of these terms.
• Unlawful use of the site.
• Any third-party claim arising from a page the user created or managed.

22. Availability and outages

The site is provided "as is" and "as available".

rahnama98.ir does not guarantee that the service will always be available or free of errors, interruptions, attacks or technical faults.

The site may carry out maintenance or updates, or temporarily or permanently suspend some services, without prior notice.

23. Cybersecurity and abuse

Using the site for any activity that threatens its security or the security of its users is prohibited, including:

• Attempted intrusion.
• Unauthorised vulnerability scanning.
• Denial-of-service attacks.
• Bypassing protection systems.
• Creating fake accounts.
• Submitting malicious reports.
• Using fake numbers.
• Attempting to bypass verification.
• Inserting harmful links.

The site may take technical and legal action against any abuse.

24. Malicious reports

Submitting false or malicious reports against businesses, competitors or accurate pages is prohibited.

If a report turns out to be malicious or misleading, the site may reject it, restrict the reporter's ability to submit future reports, and keep an internal record of it.

25. Compliance with law and competent authorities

To the extent that laws apply to it, the site undertakes to handle legal or regulatory requests issued by competent authorities under the laws in force in the Islamic Republic of Iran.

The site may take compliance measures such as:

• Removing content that breaks the rules.
• Suspending a page.
• Keeping records.
• Providing information when there is a valid legal request.
• Designating an official contact channel for reports and requests.

Regulatory frameworks for digital platforms emphasise responsibilities such as legal compliance, transparency, security, user protection and mechanisms for removing content that breaks the rules. These principles should be reflected in how the site actually operates, not only in its texts.

26. Changes to the terms

rahnama98.ir may amend these terms at any time.

The amended version takes effect from the date it is published on the site, and continuing to use the site after the change constitutes acceptance of the new terms.

Users are advised to review this page periodically.

27. Governing law and jurisdiction

These terms are governed, to the extent applicable, by the laws in force in the Islamic Republic of Iran.

The competent courts of the Islamic Republic of Iran shall have jurisdiction over any dispute arising from use of the site or the interpretation of these terms, unless the law provides otherwise.

28. Legal contact and reports

To get in touch about these terms, reports, impersonation, or requests to remove or edit:

• Email: [Insert email address]
• Contact page: [Insert contact page link]
• Operator name: [Insert owning company or organisation name, if any]
• Address: [Optional]

29. Final acknowledgement

By using rahnama98.ir, you acknowledge that the site is only a contact directory, that it does not guarantee businesses or handle dealings, and that it is not responsible for agreements made outside the site.

You also acknowledge that any data you provide must be accurate and lawful, and that you bear full responsibility for any impersonation, deception or violation resulting from your use of the site.